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Everyday Emergencies

Disaster at home

A disaster at home, particularly when your partner is away can be very distressing, if you need support then there are a few people who  will be able to help. 

  1. SSAFA 0800 260 6767
  2. RN FPS FPS | Royal Navy (mod.uk)
  3. Pinnacle Housing Pinnacle Service Families – Pinnacle Service Families
  4. Naval Families Federation Naval Families Federation – Championing Royal Navy & Royal Marines families (nff.org.uk)
  5. The Submarine Family operations manger on [email protected], or visit them in The cabin, Churchill Square Helensburgh if in the area.
  6. The Royal Navy Royal Marines charity – Home | The Royal Navy and Royal Marines Charity (rnrmc.org.uk)

Problems with housing

If you have a problem with you Service Family Quarter then there is a system to help you.

  1.  Pinnacle Services Families have a great website with all the numbers you need.

If you live in private house or flat the SSAFA is your first point of contact.

  1. SSAFA 0800 260 6767

If you cannot find the support you need from these resources, please contact [email protected] . Or if you live in or are visiting the Helensburgh area, please come in and speak the The Submarine Family operations manager about any support you need; they are situated in The cabin in Churchill Square.

If you have been burgled

  1. Your first action should be to report to the police using 999 if you feel threatened or are worried the burglar may still be around or 101 for situations that do not require an immediate police response.
  2. Once you have a moment please also let the Navy know: Support Crew Duty Officer for Bomber personnel (you will have been provided with this number separately) or your Submarine Family Liaison Officer (SFLO) for Attack Boat personnel (again you will have been provided with this number by your submariner. 
  3. If you do not know who the SFLO or SCDO is, please email [email protected] to get the assistance you need.
  4. If you live in or are visiting the Helensburgh area, the Submarine Family Operations Manger is situated in The Cabin in Churchill Square. Please feel free to go in and have a chat about any support you need.

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